Most senior care facilities set and follow strict itineraries, with prescribed regimens for everything from bedtime to mealtimes. But Sunset Communities subscribes to The Eden Alternative, an approach that actually encourages residents to make their own choices about their daily lives.
Rachael Operacz’s official title at Sunset Village is Admissions Counselor. But for new and potential Sunset residents, her role is that of an educator, a sounding board, and a move-in coordinator.
“When people visit Sunset Village, we’re often their first stop as they begin to learn about living options,” explains Rachael. “Listening to their struggles and offering empathy tends to help lessen their anxiety.”